Return & Refund Policy

Cancellation & Refund Policy

At RoyalSole, we strive to provide a transparent and hassle-free shopping experience for our customers. Please read our cancellation and refund policy carefully before making a purchase.

1. Order Cancellation

Customers may request cancellation of their order within 24 hours of placing it, provided the order has not been shipped.
Once the product has been dispatched from our warehouse, the order cannot be canceled.

2. Return & Exchange Eligibility

We accept return or exchange requests within 7 days of delivery under the following conditions:

The product must be unused, unworn, and in its original condition.
All original tags, labels, and packaging must be intact.
The product must not show signs of damage caused by misuse or handling by the customer.

Returns or exchanges are accepted in the following cases:

Manufacturing defects
Incorrect size received
Wrong product delivered

3. Refund Process

Once the returned product is received and inspected by our team, we will notify you regarding the approval of your refund.
If approved, the refund will be processed to the original payment method used during purchase.
Refunds are typically credited within 5–7 business days, depending on your bank, payment provider, or financial institution.